top of page

Privacy Policy

A legal disclaimer

Privacy Policy

Effective Date: August 6, 2025

Zero Fluff Books (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information with care. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or engage with our services.

1. Information We Collect

We collect personal information you voluntarily provide to us, such as when you:

  • Fill out a contact or intake form

  • Book a discovery call

  • Sign a service agreement

  • Subscribe to emails or download a resource

  • Share files or financial data for bookkeeping services

 

This may include:

  • Name, email address, phone number

  • Business name and structure

  • Financial and transactional data

  • Login or access credentials (for accounting software, with consent)

 

We may also collect limited usage data (e.g., IP address, browser type, time on site) through website analytics tools like Google Analytics.

2. How We Use Your Information

We use your information to:

  • Provide and manage bookkeeping services

  • Communicate with you about your account or inquiry

  • Send invoices, agreements, and reports

  • Improve our website and service experience

  • Send occasional updates or marketing (opt-in only)

 

We will never sell or rent your personal information—ever.

 

3. How We Protect Your Information

We use secure platforms and industry best practices to safeguard your data, including:

  • Password-protected portals

  • Two-factor authentication (when applicable)

  • Encrypted cloud storage (e.g., Google Drive)

  • Access limited to authorized personnel only

Please note: no method of transmission over the internet or electronic storage is 100% secure. We do our best to protect your information, but cannot guarantee absolute security.

 

4. Sharing Your Information

We may share your data only when necessary to:

  • Deliver services (e.g., linking to QuickBooks or financial platforms)

  • Comply with legal or regulatory obligations

  • Work with subcontractors or software providers under confidentiality agreements

We do not sell, rent, or trade your personal information.

 

5. Your Rights and Choices

You can:

  • Request access to or deletion of your personal information

  • Opt out of marketing emails at any time

  • Withdraw consent for data sharing (may impact services)

To make a request, email us at: zerofluffbooks@gmail.com

 

6. Cookies and Tracking

Our website may use cookies to track visitor behavior and improve user experience. You can control or disable cookies through your browser settings.

 

7. Third-Party Links

Our site may link to external tools (e.g., Google Forms, QuickBooks). We are not responsible for the privacy practices of those websites. Always review their policies separately.

 

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

9. Contact Us

 

If you have any questions about this policy or how your information is handled, please contact:
Lauren Twitchell
Founder, Zero Fluff Books
Email: zerofluffbooks@gmail.com

bottom of page