Terms of Service

Effective Date: September 17, 2026

These Terms of Service ("Terms") govern your engagement with Zero Fluff Books, LLC ("Zero Fluff Books," "we," "us," or "our") for bookkeeping, federal tax preparation, IRS representation, and related advisory services, and your use of our website. By engaging our services or using this website, you agree to these Terms.

Scope of Services

Services are provided only as described in a signed engagement letter or agreement between Zero Fluff Books and the client. This website provides general educational information and does not itself constitute tax, legal, or financial advice, and viewing it does not create a client relationship. A client relationship begins only upon execution of an engagement letter and, where applicable, receipt of any required retainer.

Professional Standards

Our founder is an Enrolled Agent admitted to practice before the IRS and is bound by Treasury Department Circular 230. All tax positions, return preparation, and representation work are performed consistent with applicable preparer standards, professional ethics rules, and IRS procedures. We do not guarantee specific outcomes, including audit results, penalty abatement, appeals decisions, collection resolutions, or IRS processing timelines.

Client Responsibilities

You agree to provide accurate, complete, and timely information and documentation necessary to perform the engaged services. You are responsible for the accuracy of information you provide, and for maintaining supporting documentation as required by law. Failure to provide requested documentation may delay services or limit the positions we are able to support.

Fees and Payment

Fees are billed according to the terms in your engagement letter, which may include flat fees, scope-based fees, or payment installments. Fees are not contingent on a particular outcome and are not discounted based on urgency. Engagement terms, including any retainer or cancellation provisions, control over any general statement on this website.

Limitation of Engagement Scope

Unless expressly stated in an engagement letter, our services do not include standalone state tax services, sales tax services, payroll or employment tax services, bill pay, invoicing, payment processing, or cash-flow management. If a requested service falls outside the current engagement scope, it will be addressed through a separate agreement.

No Guarantee of Results

Tax law is fact-specific and subject to change. Except as expressly stated in a written engagement letter, we make no warranties or guarantees regarding the outcome of any tax filing, IRS examination, appeal, or collection matter.

Confidentiality

We maintain client confidentiality consistent with Circular 230 and applicable law, including Internal Revenue Code Section 7216. Information you share with us will not be sold or disclosed to third parties except as permitted or required by law, or with your written consent.

Termination

Either party may terminate an engagement as provided in the applicable engagement letter. Termination does not relieve either party of obligations, including payment for services already rendered, incurred prior to termination.

Limitation of Liability

To the fullest extent permitted by law, Zero Fluff Books' liability for any claim arising from services provided is limited to the fees paid for the specific engagement giving rise to the claim.

Website Use

This website and its content are provided "as is" for general informational purposes. We attempt to keep information current but do not guarantee that all content reflects the most recent changes in tax law. Use of this website does not establish a client relationship.

Changes to These Terms

We may update these Terms from time to time. The effective date above reflects the most recent revision.

Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Zero Fluff Books, LLC

PO Box 822, Sorrento, FL 32776

Phone: 407-279-0381

Email: Lauren@zerofluffbooks.com